The terms governing use of our website and condominium document review services.
Please read these terms before using our website, placing an order or submitting condominium documents for review.
These Terms and Conditions (“Terms”) form an agreement between you and 2830991 ALBERTA LTD., operating as Clearwise Reports (“Clearwise,” “we,” “us” or “our”).
By accessing our website, placing an order, submitting documents or using our services, you agree to these Terms and our Privacy Policy. Do not use our services if you do not agree.
Clearwise Reports reviews condominium documents and prepares an informational summary based on the documents and information provided to us.
The scope of a review may include financial statements, budgets, reserve fund studies, meeting minutes, bylaws, insurance information, notices, contracts and other condominium-related records.
Our reports are intended to help customers understand information contained in submitted condominium documents. Clearwise Reports is not a law firm, accounting firm, engineering firm, appraisal firm, real estate brokerage, home inspection company or insurance advisor.
Our reports are not legal, financial, engineering, accounting, investment, insurance, appraisal, inspection or real estate advice. You should consult qualified professionals regarding matters within their expertise.
A report reflects only the documents and information available at the time of review. We do not guarantee that documents are complete, accurate, current, authentic or free from errors or omissions.
We cannot predict or guarantee future condominium fees, repairs, lawsuits, insurance claims, special assessments, reserve fund requirements, market value, building performance or decisions made by a condominium board, manager, insurer, owner or government authority.
You agree to:
Our review may be limited when documents are missing, incomplete, outdated, unreadable or received late. We may identify missing information in the report, request additional documents, adjust the delivery date or decline to review unsuitable materials.
Clearwise Reports is not responsible for missed financing, inspection, condominium-document or other contractual deadlines caused by late or incomplete submissions.
Any delivery date or turnaround time is an estimate unless we expressly agree otherwise in writing. The turnaround period begins only after payment and all documents reasonably required to start the review have been received.
Turnaround may be affected by document volume, complexity, missing information, technical issues, customer response times, order volume and circumstances outside our reasonable control.
Prices are shown on our website or confirmed during ordering. Applicable taxes and additional charges will be disclosed before payment where reasonably possible.
Payment is due according to the terms shown at checkout. We may pause or decline work if payment is incomplete, reversed, disputed or suspected to be fraudulent.
You may request cancellation by contacting us as soon as possible. Unless otherwise required by law:
Any specific refund or cancellation terms displayed at checkout will form part of these Terms.
Reasonable questions about the contents of a completed report may be submitted within 7 days after delivery.
Corrections required because of our error will be made without additional charge. New documents, changed circumstances, expanded scope or extensive additional analysis may require a new order or additional fee.
We may use secure software and technology-assisted tools to organize documents, extract information, support analysis, identify potential issues and prepare report content.
Technology-assisted outputs may contain errors or omissions and are subject to our review process. You agree that these tools may be used as part of providing the service, subject to our Privacy Policy.
Our collection, use, storage and disclosure of personal information is governed by our Privacy Policy. You acknowledge that electronic communication and online storage involve inherent security risks despite reasonable safeguards.
Your report is prepared for the customer named in the order and for the specific property identified in that order. It may be shared with your authorized real estate, legal, lending or advisory professionals for the related transaction.
You may not resell, publish, alter, misrepresent, commercially distribute or use the report for an unrelated property or transaction without our written permission.
Unless we expressly agree in writing, no third party may rely on a report. A person receiving a copy does not become our client and acquires no rights against Clearwise Reports.
Our website, branding, report format, scoring system, layouts, written materials, processes and original content are owned by or licensed to Clearwise Reports and are protected by applicable intellectual-property laws.
You receive a limited, non-exclusive licence to use your completed report for the related personal or professional transaction, subject to these Terms.
You must not interfere with website security, attempt unauthorized access, upload malicious code, scrape protected content, impersonate another person, submit unlawful materials or use the website in a way that could damage our systems or reputation.
Our website or service may rely on third-party providers or link to third-party websites. We are not responsible for their availability, content, acts, omissions, security, privacy practices or separate terms.
To the fullest extent permitted by law, our website, reports and services are provided on an “as is” and “as available” basis. We disclaim warranties and conditions not expressly stated in these Terms, including implied warranties of accuracy, completeness, fitness for a particular purpose and non-infringement.
To the fullest extent permitted by law, Clearwise Reports and its owners, employees, contractors and service providers will not be liable for indirect, incidental, special, punitive or consequential losses, including lost profits, lost opportunities, loss of property value or costs arising from a purchase or sale decision.
To the fullest extent permitted by law, our total liability arising from a specific order will not exceed the amount you paid to Clearwise Reports for that order.
Nothing in these Terms excludes liability that cannot legally be excluded or limited.
To the extent permitted by law, you agree to indemnify and hold Clearwise Reports harmless from claims, losses and reasonable costs arising from your unlawful use of the service, your lack of authority to submit documents, your breach of these Terms or information you provide that infringes another person’s rights.
We may refuse, pause or terminate service where reasonably necessary because of non-payment, abusive conduct, suspected fraud, unlawful activity, conflicts, security concerns, document-access restrictions or requests outside our service scope.
These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable in Alberta, without regard to conflict-of-law principles.
Subject to any mandatory consumer rights, disputes will be brought before the courts located in Alberta.
We may update these Terms from time to time. Updated Terms will be posted with a revised effective date and will apply to future website use and orders. Terms in effect when an order is placed generally govern that order unless the parties agree otherwise or a legal requirement applies.
If a provision is found unenforceable, the remaining provisions will continue in effect. Our failure to enforce a provision is not a waiver. You may not transfer your rights under these Terms without our written consent. Headings are for convenience only.
Contact Clearwise Reports with questions about an order, report or these Terms and Conditions.
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